To be able to use direct debit you need the following:
- You need a direct debit agreement with your bank. You can set this by going to SEPA after choosing Management Centre
- Your members should authorise you to direct debit.
In order to use direct debits, you have to create that option for every person that allows direct debits. You can do this as follows:
- Go to Membership administration in the main menu.
- Here you can see a list of all members of your organisation.
- Select the person that intends to pay using direct debits.
- Select the membership tab.
- Select the direct debit through bank account number 1 (2)
- Complete the bank account number (IBAN) and BIC code.
- When completed, select the Authorisation tab.
- Select the
icon in order to create a new authorisation for this member.
- Once all fields are completed, select the Save button
Select the direct debit through bank account number 1 (2)
- Complete the bank account number (IBAN) and BIC code.
- When completed, select the Authorisation tab.
- Select the icon in order to create a new authorisation for this member.
- Once all fields are completed, select the Save button
If a bank account number changes, or the member switches from bank, you'll have to create a new authorisation for direct debits.
By selecting the PDF 
icon, you can select and print an personalised authorisation letter.
- You can adapt the text in the authorisation letter in Management Centre>IBAN / SEPA> SEPA settings
- After adapting the text of the personalised letter, select the Save button.
- The following box will appear to confirm that the letter has been saved:
Warning! If the member changes bank and thus the IBAN number, the letter will have to be created again.
An IBAN number consists of the country code (e.g. NL) followed by a check digit and bank code and account number. E-captain calculates if the bank account number is correct by using the check digit. If any digit changes, the check digit must change as well.
