I forgot my login details

 

Login data e-Captain

As an e-Captain user you can log in via our website www.e-captain.nl. To log in to e-Captain you need three data:

  • A username
  • A password
  • A pincode

If you can no longer log in to e-Captain, please contact the administrator of your e-Captain version or our helpdesk. Both your administrator and our support staff can only create a new password for you. The new password is automatically generated by e-Captain and sent to you by e-mail.

Login data My Captain

If your association uses a private member website via e-Captain, the My Captain environment, then you have received a login name and password from your association.

On the website of your association there will be a login option somewhere.

 

lost-password-01 

 

 

  • Click on the link Forgot your password/username?

 

lost-password-02

 

  • Enter your e-mail address and copy the code.

 

If your e-mail address is correct then you will receive the following green message and you will receive an e-mail with a link to generate a new password.

 

lost-password-03

 

If you do not receive the e-mail please contact the administrator of your e-Captain version or our helpdesk. Both your administrator and our support staff can only create a new password for you.

Login data e-mail account

If you use e-mail facilities via e-Captain you have also received a login name and password for your e-mail, together with the server data of our e-mail servers.Your login name is the same as your e-mail address.

If you can no longer log in to your e-mail, please contact the administrator of your e-Captain version or our helpdesk. Both your administrator and our support staff can only create a new password for you.

 
 
 

Get the most out of e-Captain!

e-Captain has a very extensive Member Management package. We offer several basic trainings which teach you to work with e-Captain in an accessible way.  The trainings take place at our office in  's-Hertogenbosch.

View our trainings

 

TeamViewer

To be able to support you optimally, it can be easy to look with you on your computer from a distance. We use TeamViewer to do this. TeamViewer makes it possible to take over your computer from a distance.

 Download TeamViewer

 

This page was last updated on: 2 August 2018