It is possible that an invoice is made that is not paid, or needs to be paid. It is also possible that a credit invoice is made that is not settled. Then you will find an invoice and a refundable credit invoice in the membership card on the Financial statement tab.
These two rules can be booked in the journal memorandum against each other so that both come to 0 euro (paid). Together they deliver a result of 0 (zero) euros.
It may also be that part of the invoice has been paid and the other part does not have to be paid or credited. In both situations it means that a credit invoice can be deducted from an invoice.
This is done as follows:
• Select Accounting in the main menu
• Click on Books in the submenu
• Select the current financial year
• Select the Journal Memorandum
• Select the current month in Period
In the description you enter the name of the correction. For example, e-Captain correction
• Click the Next button
• Select the right debtor
• Select the outstanding invoice with the amount that has to be settled with the credit invoice
•Click the OK button
• Choose the same debtor again
• Select the outstanding invoice, the credit invoice, with the amount that is deducted from the first line
•Click the OK button
• A green large green finch icon appears in the upper right corner
• The two mentioned invoices are now settled with each other and the total is 0 (zero) euros.
Close.
Click on the membercard.
Go to the Financial tab.
The notes should no longer be outstanding.
e-Captain has a very extensive Member Management package. We offer several basic trainings which teach you to work with e-Captain in an accessible way. The trainings take place at our office in 's-Hertogenbosch.
To be able to support you optimally, it can be easy to look with you on your computer from a distance. We use TeamViewer to do this. TeamViewer makes it possible to take over your computer from a distance.